Beauty & Wellness
Two locations, one reputation strategy, double the bookings.
A two-clinic aesthetics brand expanding across St Albans and Hatfield.
+212%
Online bookings
+18%
Repeat client rate
< 6 min
Avg. response time
The challenge
Different reviews, different Instagram, different lead funnels at each location. The brand felt diluted.
Our approach
- 01
Unified the brand experience across both sites
- 02
Built per-location dashboards rolled up to the owner
- 03
Deployed an AI receptionist on WhatsApp
The result
A single, scalable marketing engine. Bookings doubled, retention climbed, and the team finally had visibility.
Next case study: Harpenden Dental StudioReady to create the buzz?
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